Creative Designer, POST OFFICE

ABOUT THE ROLE

Post Office is building a new in-house Creative Studio, led by the Head of Creative Studio and supported by three Creative Designers.

This role will be responsible for originating creative assets across digital and retail channels and for adapting campaign creative developed by external agencies. The goal is to bring more creative execution in-house to improve speed to market, increase consistency and reduce costs. You’ll play a key role in shaping how the Post Office brand appears across customer touchpoints, delivering high-quality, effective creative that performs both commercially and visually.

What You’ll Do

  • Create original creative assets for digital and retail environments

  • Adapt and evolve campaign creative from external agencies for internal use

  • Develop templates and creative systems to improve efficiency and scalability

  • Deliver high-quality marcomms assets across B2C and B2B2C audiences

  • Prepare production-ready files, ensuring correct formats and resolution standards

  • Work within workflow management systems such as JIRA

  • Present and “sell in” creative ideas to senior marketing stakeholders

  • Collaborate closely with marketing, brand and studio colleagues

  • Contribute to building a fast, agile in-house creative capability

Who This Is For

  • Designers with proven experience delivering high-quality creative for B2C or B2B2C brands

  • Professionals confident working across digital and retail channels

  • Individuals experienced in developing creative templates and scalable systems

  • Designers comfortable working in fast-paced, evolving environments

  • Strong communicators who can present ideas clearly and confidently to senior stakeholders

Bonus If You Have

  • Advanced skills across Adobe Creative Suite

  • Strong understanding of typography, colour theory and composition

  • Experience in file preparation and production standards

  • Experience working in workflow tools such as JIRA

  • A track record of building efficient creative processes

Why This Role Matters

The new Creative Studio is central to Post Office’s ambition to increase creative agility, reduce costs and strengthen brand consistency. This role directly contributes to shaping how the organisation communicates with customers at scale, ensuring creative quality and speed sit at the heart of the business.

Benefits

  • 25 days annual leave increasing with tenure

  • Up to 10% performance-based incentive scheme

  • Access to Benenden Healthcare

  • Generous pension contribution

  • Life assurance

  • Income protection after 12 months

  • Employee assistance programme

  • Access to employee benefits platform

  • Ongoing learning and development opportunities

  • Post Office is committed to equity, diversity and inclusion and actively encourages applications from individuals from all backgrounds.

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