Client Services Manager (Senior Account Manager) - FTC

Written By SocialFIXT

About the Role

Allwyn UK is hiring a Client Services Manager to join Studio 59, its newly launched in-house creative agency. This role sits at the centre of campaign delivery, acting as the bridge between brand teams and creative teams to ensure projects move seamlessly from brief to execution. You'll manage multi-channel marketing campaigns, oversee timelines and budgets, coordinate stakeholders and help deliver creative work that strengthens The National Lottery brand.

What You'll Do

  • Manage the end-to-end delivery of advertising and marketing campaigns

  • Lead project timelines, budgets, briefing processes and campaign workflows

  • Act as the key point of contact between brand, creative, media, legal and production teams

  • Translate stakeholder feedback into actionable creative plans

  • Manage campaign reporting, status updates and project trackers

  • Support reactive content production and fast-turnaround campaigns

  • Build strong relationships with agency partners and internal stakeholders

  • Monitor campaign performance and recommend improvements

  • Support creative excellence while ensuring projects remain on schedule and within budget

Who This Is For

  • Experienced Account Managers, Senior Account Managers or Client Services professionals

  • Candidates with experience delivering integrated marketing campaigns

  • Strong project managers with excellent stakeholder management skills

  • Professionals who understand campaign production processes from briefing to delivery

  • People who can balance commercial objectives with creative ambition

Bonus If You Have

  • Experience working within retail, FMCG or consumer brands

  • Knowledge of TV, radio and VOD campaign delivery

  • Experience working within creative agencies or in-house creative teams

  • Experience managing reactive content workflows

Why This Role Matters

Studio 59 is helping transform how The National Lottery connects with audiences across the UK. This role will play a key part in shaping new ways of working, improving creative delivery and ensuring campaigns achieve maximum impact while supporting good causes across the country.

Benefits

  • Company bonus scheme

  • Matched pension contributions up to 8.5%

  • 26 days annual leave plus bank holidays and 2 Life Days

  • Private medical cover

  • Income protection

  • Flexible benefits including EV scheme, mortgage advice, dental and eye care

  • Enhanced family leave

  • £500 wellness allowance

  • Employee Assistance Programme

  • Volunteering days

  • Matched funding programme

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SocialFIXT
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Creative, STUDIO 59 (Allwyn’s in-house agency)